Shipping Policy

BrightSmiles Supplies

Thank you for shopping with BrightSmiles Supplies. We are committed to delivering your order safely and efficiently.

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📦 Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once your order has been processed and shipped, you will receive a confirmation email.

• Tracking details will be sent via email or SMS once available.

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🇿🇦 Shipping Locations

We currently ship across South Africa.

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⏳ Delivery Time

Delivery typically takes 8–14 business days after your order has been processed.

Please note:

• Delivery times may vary depending on your location.

• Delays may occur during high-demand periods or due to unforeseen courier issues.

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📍 Tracking Your Order

Once your order has been shipped, you will receive a tracking number so you can monitor your delivery in real time.

If you do not receive your tracking details within a few days of placing your order, please contact us.

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🚨 Incorrect Address Disclaimer

Please ensure your shipping details are correct at checkout. BrightSmiles Supplies is not responsible for orders shipped to incorrectly provided addresses.

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📩 Need Help?

If you have any questions regarding your order, feel free to contact our support team:

📧melaxinsa@gmail.com 
We aim to respond within 24–48 business hours.

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